An experienced Business Analyst, Project Manager and Trainer, with over 30 years experience in implementing CRM solutions, specifically 45+ applications in the Zoho One ecosystem, Goldmine, HEAT SM, Hubspot, Quotewerks (CPQ), across Sales, Marketing, Support and other customer touch points. Leads a team of Subject Matter Experts, proficient in CRM Workflow Automation, Financial Systems (Zoho Books, QuickBooks, Xero), and Geographic Information Systems (Esri, Satellite Image Processing, Statistical Growth Modelling). Considerable expertise in developing bespoke custom Apps (Zoho Creator, PHP, Deluge coding) and systems integration. Has conducted several migration projects requiring data transfer and synchronisation between SQL and Zoho. Helps SMBs leverage India for Business Process Outsourcing, to lower costs for repetitive, resource intensive tasks, from Data Digitisation, to Research and Back-office Administration work.
If ‘Data’ is the new currency, Mastermine is invaluable, as it enables you to slice and dice your Goldmine database, create reports on the fly with no technical knowledge, all in familiar Excel spreadsheets. Mastermine with it’s MMUpdater module, has the added benefit of updating… Read More »Data Mining your Goldmine
Did you know that Goldmine Connect is included free of charge with your Goldmine Premium license and enables web and mobile access from smartphones and tablets? Check out how it works in this video and get in touch if you’d like to get this working… Read More »Goldmine Web and Mobile
Reaching out to all members of the Thames Valley Chamber of Commerce…non-members just as welcome! It’s time to talk about Brexport! Run by a British entrepreneur of Indian heritage with 30 years sales experience across ISMEA, we offer an international business development service, to build… Read More »Export to UAE and India