An experienced Business Analyst, Project Manager and Trainer, with over 30 years experience in implementing CRM solutions, specifically 45+ applications in the Zoho One ecosystem, Goldmine, HEAT SM, Hubspot, Quotewerks (CPQ), across Sales, Marketing, Support and other customer touch points. Leads a team of Subject Matter Experts, proficient in CRM Workflow Automation, Financial Systems (Zoho Books, QuickBooks, Xero), and Geographic Information Systems (Esri, Satellite Image Processing, Statistical Growth Modelling). Considerable expertise in developing bespoke custom Apps (Zoho Creator, PHP, Deluge coding) and systems integration. Has conducted several migration projects requiring data transfer and synchronisation between SQL and Zoho. Helps SMBs leverage India for Business Process Outsourcing, to lower costs for repetitive, resource intensive tasks, from Data Digitisation, to Research and Back-office Administration work.
Introducing Zoho CRM: There are 45+ applications all bundled into Zoho One giving companies a complete business operating system with a single sign-on, offering all the benefits of a single platform and a single vendor. This is a visionary suite built to empower growth and… Read More »Zoho One – Introducing ZOHO CRM
A subscription to Zoho One offers you a suite of 45+ applications, everything that any business could possibly need, all on one platform with a Single Sign On (SSO)! The immediate benefit is that you don’t have to deal with multiple vendors, disparate applications, islands… Read More »Introducing Zoho One – A Business Operating System
I hear you…the CRM market is indeed saturated and dominated by a select few. However, as it has been proved in many industries, there comes a player that shakes up the market, and I believe ZOHO Corporation is moving into pole position as a potential… Read More »Zoholics 2019